Customer Experience Recognition Awards to launch at IDW2014

The first ever Customer Experience Recognition Awards (CERA) will be part of the Information Development World (#IDW2014) program in October.
The first ever Customer Experience Recognition Awards (CERA) will be part of the Information Development World (#IDW2014) program in October.

 

CERA will recognize outstanding contributions to exceptional customer experiences by information developers in a variety of disciplines including technical communication, marketing, content strategy, customer support, translation, and product management. 

 

Nominations for the awards are being accepted until the September 19th. You can invite folks to nominate themselves or nominate others. You can even nominate companies if you would like. 


Submissions can be made to recognize companies, teams, project leaders, and consultants working in content development within any industry. CERA honorees demonstrate how content is integral to exceptional customer experience, and show collaborative effort between design, content development, and experience delivery to achieve business objectives.


Here are some links for more information.


Submit Your Entry


Submission Categories


Awards Criteria


Questions